Contact us
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Reach us by filling out your details below or emailing hello@intentionallynatural.com
Our team replies promptly, 7 days a week from 9am to 6pm (NZT) — so you’re always supported, without the wait.
Let customers speak for us
When will my order arrive?
Most orders arrive the very next day. Deliveries to rural addresses, Waiheke Island, and interisland destinations may take a little longer — typically 1–3 days. During peak seasons or in rare unforeseen circumstances, delivery may extend to 4–7 days.
Are all your products truly natural?
Yes. At Intentionally Natural, every product is made exclusively with 100% natural, organic, or naturally derived ingredients. Unlike others who allow “nature-identical” synthetics, our Natural-Only Promise means never synthetic, never unnatural — only formulations that nourish, perform, and honour the integrity of nature.
Can I return or exchange a product?
Yes. We offer a complimentary 30-day return policy so you can shop with complete peace of mind. If something isn’t quite right, simply reach out to us at hello@intentionallynatural.com and we’ll guide you through the process. Learn more in our Shipping + Returns Policy.



Shipping & Returns
Read our shipping + returns policy
100% Natural Only Ingredients
Discover our Natural-Only Promise
T&C's + privacy
Read our terms and conditions and privacy policy.