Contact us

We love hearing from you.

Reach us by filling out your details below or emailing hello@intentionallynatural.com

Our team replies promptly, 7 days a week from 9am to 6pm (NZT) — so you’re always supported, without the wait.

When will my order arrive?

Most orders arrive the very next day. Deliveries to rural addresses, Waiheke Island, and interisland destinations may take a little longer — typically 1–3 days. During peak seasons or in rare unforeseen circumstances, delivery may extend to 4–7 days.

Are all your products truly natural?

Yes. At Intentionally Natural, every product is made exclusively with 100% natural, organic, or naturally derived ingredients. Unlike others who allow “nature-identical” synthetics, our Natural-Only Promise means never synthetic, never unnatural — only formulations that nourish, perform, and honour the integrity of nature.

Can I return or exchange a product?

Yes. We offer a complimentary 30-day return policy so you can shop with complete peace of mind. If something isn’t quite right, simply reach out to us at hello@intentionallynatural.com and we’ll guide you through the process. Learn more in our Shipping + Returns Policy.

100% natural proven effective beauty health and wellness products Our Intentionally Natural Only Promise
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Shipping & Returns

Read our shipping + returns policy

Intentionally Natural the 100% natural ingredient standard in beauty health and wellness pure non synthetic toxin free

100% Natural Only Ingredients

Discover our Natural-Only Promise

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T&C's + privacy

Read our terms and conditions and privacy policy.