Terms + Conditions

Terms & Conditions

Last updated: 2025

Welcome to Intentionally Natural. By using our website intentionallynatural.com (the "Site"), you agree to be bound by the following Terms and Conditions ("Terms"). These Terms apply to all users of the Site, including browsers, vendors, customers, merchants, and content contributors. If you have any questions, please contact us at hello@intentionallynatural.com

1. Overview

This Site is operated by Intentionally Natural. Throughout the Terms, “we”, “us” and “our” refer to Intentionally Natural. By visiting or purchasing from our Site, you engage in our “Service” and agree to these Terms, including any additional terms and policies referenced here or available via hyperlink.

2. Acceptance of Terms

By accessing or using any part of the Site, you accept and agree to be bound by these Terms. If you do not agree, you must not access the Site or use our Services. These Terms constitute a legally binding agreement.

3. Updates to Terms

We may update these Terms at any time by posting changes on this page. It is your responsibility to check periodically for changes. Continued use of the Site following updates constitutes your acceptance of the revised Terms.

4. Eligibility

You represent that you are at least the age of majority in your country or province of residence or that you have given consent for any minor dependents to use this Site. You may not use our products or Services for any illegal or unauthorized purpose.

5. General Conditions

We reserve the right to refuse service to anyone for any reason. Any content you provide (excluding payment info) may be transmitted unencrypted and may involve transmissions across various networks. Credit card data is always encrypted during transfer.

6. Intellectual Property

All content on the Site — including text, graphics, logos, images, product descriptions, and formulations — is the property of Intentionally Natural or its licensors. You may not copy, reproduce, sell, or exploit any part of the Site or our products without our express written permission.

7. Product Information & Accuracy

We make every effort to ensure that product descriptions, prices, and images are accurate, but errors may occasionally occur. We reserve the right to correct any inaccuracies and to cancel or refuse orders based on incorrect information.

8. Pricing & Modifications

Prices are subject to change without notice. We may modify or discontinue any product or Service at any time. We shall not be liable for any changes, suspensions, or discontinuance.

9. Orders & Account Information

We reserve the right to reject or cancel any order. You agree to provide current, complete, and accurate information for all purchases. You are responsible for maintaining and updating your account information.

10. Delivery & Risk

All orders are shipped via third-party carriers. Risk in the goods passes to you upon delivery to the carrier. We are not liable for delays or losses caused by shipping providers.

11. Returns & Refunds

Returns are governed by our Returns Policy. For full details, please refer to the Shipping and Returns page on our website.

12. Third-Party Services & Links

We may offer access to third-party tools or links. These are provided "as is" without warranties. We are not responsible for the content, accuracy, or policies of third-party websites or services.

13. User Responsibilities

You are responsible for:

  • Ensuring information you provide is accurate

  • Using products as directed

  • Checking product ingredients for potential allergens

  • Using the Site lawfully and respectfully

14. Prohibited Uses

You must not use the Site to:

  • Violate any law or regulation

  • Infringe upon our or others’ intellectual property

  • Harass, abuse, or harm others

  • Upload viruses or malicious code

  • Collect personal data without consent

15. Limitation of Liability

To the maximum extent permitted by law, Intentionally Natural and its team shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Site or products. Our total liability is limited to the amount you paid for the product or Service.

16. Indemnification

You agree to indemnify and hold harmless Intentionally Natural and its affiliates from any claims, demands, or damages arising out of your breach of these Terms or misuse of the Site or Services.

17. Severability

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions will remain in effect.

18. Termination

These Terms remain in effect until terminated by you or us. We may terminate access at any time if you violate any provision of these Terms. Obligations incurred prior to termination will survive.

19. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes shall be resolved in the courts of New Zealand.

20. Contact Information

If you have any questions about these Terms, please contact us at hello@intentionallynatural.com